Accessibility

ACCESSIBILITY STATEMENT

Lollies Essence Candle LLC

Lollies Essence Candle LLC is committed to providing a digital experience that is accessible and usable for the widest possible audience, including people with disabilities. We work continuously to ensure lolliesessencecandle.store meets high accessibility standards and remains inclusive for all visitors.

Accessibility is an ongoing effort, and we strive to improve the user experience by applying relevant accessibility guidelines and best practices.

  1. Accessibility Standards We Follow

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make web content accessible to individuals with a wide range of disabilities, including visual, hearing, motor, and cognitive impairments.

While we work toward full WCAG 2.1 AA compliance, some parts of the website may not yet meet every standard. Identified issues are addressed as quickly as possible.

  1. Measures We Have Implemented

Structural and Technical Measures:

  • Clear, semantic HTML and ARIA attributes where needed
  • Keyboard-only navigation throughout the main site sections
  • High color contrast and support for browser zoom
  • Text alternatives (alt text) for meaningful images and product photos
  • Logical heading structure and descriptive link text
  • Visible focus indicators for interactive elements
  • Avoidance of flashing or rapidly blinking content

Assistive Technology Compatibility:

The website is designed to work with the latest versions of major operating systems (Windows, macOS, iOS, Android) and browsers (Chrome, Firefox, Safari, Microsoft Edge). Older browsers or assistive technologies may not be fully supported.

  1. Known Limitations

Some limitations may still exist, including:

  • Alt text occasionally missing from newly added product images
  • Automatically generated content
  • Third-party checkout, payment, or embedded components that we do not control

We are actively working to correct these issues as they're identified. If you encounter an accessibility barrier anywhere on our site, please let us know.

  1. Third-Party Content

Some sections of our website rely on services or embedded components provided by third parties (such as our payment processor or shipping tools). These third parties operate independently and may not fully comply with WCAG 2.1 AA standards. We do not control third-party code and cannot guarantee its full accessibility.

  1. Feedback and Reporting Accessibility Issues

We welcome feedback on the accessibility of our website. If you experience difficulty, encounter an error, or need assistance accessing any content, please contact us:

Email: lolliesessencecandle@gmail.com 

To help us resolve the issue quickly, please include, if possible:

  • The page or URL where the issue occurred
  • A description of the problem
  • The browser and device you were using
  • Any assistive technology involved

We aim to respond to accessibility-related inquiries within a reasonable timeframe.

  1. Ongoing Commitment

Accessibility is a continual responsibility. We regularly review new pages and content for accessibility, update older content to improve WCAG compliance, and work to enhance usability for all visitors.

Last updated: [07/26/2026]